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FirstClass installation/opgradering
FirstClass-klienten
FirstClass® integrerer pålideligt og effektivt en række kommunikative formål som e-mail, fælleskalendere og computerstøttet samarbejde (konferencer) og rummer dertil en række andre faciliteter - alt med en ensartet brugergrænseflade.
FirstClass-klienten er et program, der installeres på computerens skrivebord, og som giver den optimale adgang til FirstClass-systemet.
Download til Mac OS
Step 1
Før download er det vigtigt, at man logger helt ud af FirstClass. Det gøres lettest ved at klikke på Exit-ikonet i værktøjslinjen på FirstClass-skrivebordet.
Det er normalt ikke nødvendigt at afinstallere den gamle version af FirstClass først.
For at downloade den danske Mac OS X klik her. Ny version, 9.126
For at downloade den engelske Mac OS X klik her. Ny version, 9.126
Step 2
Når installationen er færdig: klik her.
Når Login-billedet fremkommer, skal man bare indtaste FirstClass bruger-ID og password og klikke på Login.
For mere information om Mac OS X FirstClass klik her.
Gå til http://www.firstclass.com/Divisions/Resources/?Plugin=FC&OpenItemURL=S047C50E4 for at downloade internationale klienter.
Download til Windows
Step 1
Før download er det vigtigt, at man logger helt ud af FirstClass. Det gøres lettest ved at klikke på Exit-ikonet i værktøjslinjen på FirstClass-skrivebordet eller ved (i et åbent FC-vindue) at taste Alt+Shift+F4.
Det er normalt ikke nødvendigt at afinstallere den gamle version af FirstClass først.
For at downloade den danske klient til windows klik her. Ny version, 9.126
For at downloade den engelske klient til windows klik her. Ny version, 9.126
Step 2
Når installationen er færdig: klik her.
Når Login-billedet fremkommer, kan man som regel bare indtaste FirstClass bruger-ID og password og klikke på Login. (se dog Problemhåndtering).
For mere information om FirstClass-klienten til Windows klik her.
Gå til http://www.firstclass.com/Divisions/Resources/?Plugin=FC&OpenItemURL=S047C50E4 for at downloade internationale klienter.
Problemhåndtering
a) Hvis FirstClass efter login tilsyneladende ikke er opgraderet, kan det skyldes, at FirstClass alligevel ikke var lukket helt ned inden installationen af version 9.1. Tjek versionsnummeret vha. FirstClass-menupunktet Help --> About FirstClass Client. Er det mindre end 9.1: gå helt ud af FirstClass (se hvordan under Step 1) og gentag installationsproceduren.
b) Hvis nedenstående fejlmeddelelse fremkommer ved forsøg på login, er den gamle klient sandsynligvis (forsøgt) afinstalleret før opgradering. Genstart computeren og prøv igen at logge ind. Ved fortsatte problemer kontakt IT Afdelingens Servicelinje.
 Ved øvrige login-problemer: se FirstClass_Login-problemer.
FirstClass Installation/Upgrade
The FirstClass Client
FirstClass® enables you to experience the power of reliable communication, collaboration, conferencing, and calendaring capabilities in one easy-to-use solution.
The FirstClass Client software provides a desktop application that is optimized for fast, streamlined access to the FirstClass server.
Mac OS Download
Step 1
Before download it is important that you log out of FirstClass. This is best done by clicking the Exit icon in the toolbar of your FirstClass DeskTop.
Usually, it's unnecessary to uninstall the old version of FirstClass.
To download the Mac OS X version (English) click here. New version, 9.126
To download the Mac OS X version (Danish) click here. New version, 9.126
Step 2
Once the installation is complete click here.
When the Login screen appears, simply enter your user ID and password and click Login.
For more information about the Mac OS X FirstClass click here.
Visit http://www.firstclass.com/Divisions/Resources/?Plugin=FC&OpenItemURL=S047C50E4 to download international clients.
Windows Download
Step 1
Before download it is important that you shut down FirstClass completely. This is best done by clicking the Exit icon in the toolbar of your FirstClass DeskTop, or by using Alt+Shift+F4.
Usually, it's unnecessary to uninstall the old version of FirstClass..
To download the Windows version in English click here. New version, 9.126
To download the Windows version in Danish click here. New version, 9.126
Step 2
Once the installation is complete click here.
When the Login screen appears, simply enter your user ID and password and click Login (in case of trouble, see Troubleshooting).
For information about the Windows FirstClass client click here.
Visit http://www.firstclass.com/Divisions/Resources/?Plugin=FC&OpenItemURL=S047C50E4 to download international clients.
Troubleshooting
a) If, upon login, FirstClass seems not to have been upgraded then the client may not have been completely shut down before you installed the new version. Check the client version using the FirstClass menu item Help --> About FirstClass Client. If it is less than 9.1 then exit FirstClass completely (see how in Step 1) and repeat the installation procedure.
b) If any attempt to log on results in a message similar to the one below then an attempt to uninstall the old version of the FirstClass client may have been made, prior to the installation of the new version. Restart your computer and retry login. If the problem persists then contact our Hotline.
In case of other login problems, see FC_LoginProblems.
2008-07-11 | Karen Viberg, HUM-IT, samt Centrinity
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